If you need help to find products or information please call us on 01233 632777 About Us A.E.R. Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at websales [at] aer [dot] co [dot] uk.
Our Contact details:
A.E.R. Limited
Wotton Road Kingsnorth Industrial Estate Ashford Kent TN23 6LN United Kingdom
Phone: 01233 632777
Fax: 01233 661673
Email: websales [at] aer [dot] co [dot] uk
Vat No. 397 8346 86
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Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
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| Shipping And Handling Deliveries should not be accepted if the packaging is damaged. Do not sign "unexamined". If in any doubt open the package before signing. |
| Delivery Schedule We endeavour to despatch all orders within 24 hours of receipt.(except at weekends and public holidays) Orders for next day delivery must be received by 2pm. If we are unable to delspatch the goods within 24 hours, we will inform you by email. You will then be given the option of cancelling the order, (for which a full refund will be immediately made), or accepting a later delivery date. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
| Credit Card Security This site uses a secure payment service provider (Protx), so you can be confident when making a purchase from AER that your payment details will be secure. |
| Guarantee All goods sold by AER carry a 12 months manufacturers warranty for materials and workmanship. Provided that the goods have been used for the purpose intended we will replace the goods or refund the original purchase price. See the returns policy. This does not affect your statutory rights under English Law. |
| Reaching Us If you need to reach us, please email us on websales [at] aer [dot] co [dot] uk, alternatively, you can call on 01233 632777 (International +44 01233 632777) or fax us on 01233 661673 or write to us at Wotton Road Kingsnorth Industrial Estate Ashford Kent TN23 6LN United Kingdom |
| Privacy Policy A.E.R. Limited do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
Returns Policy Should you wish to return goods purchased from this site you must first inform us by email websales [at] aer [dot] co [dot] uk or fax 01233 661673 that you wish to return the goods, a brief description of the reason, the original receipt number and the date of purchase. We will contact you with a returns number which must be quoted in all future communications. upon receipt and inspection of the goods, we will arrange a replacement or refund, subject to inspection of the product.
Should you within 30 days of delivery, wish to return goods for any reason other than a warranty claim, there will be a 20% re stocking charge. |
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